We are seeking people to be our Digital Communications Specialist / Internet Host on board our state of the art cruise ships.
Be the Consummate Host by managing shipboard retail communication services (guest and crew Internet, mobile phones/devices, guest and crew in-cabin phones) to achieve or exceed budgeted financial and customer service goals in compliance with policies and procedures and in line with the Companys strategy and Core Values.
We are looking for people with excellent customer service skills and strong internet and technical skills. This position on board our ships requires you to handle the delivery of retail communication services and internet to passengers and crew.
You will conduct technical troubleshooting an conduct basic workshops for internet use. Must be able to clearly and patiently answer guest questions about internet services on board.
Cruise ship background in any area is preferred.